magnum blog

via digg:

More and more Apple MacBook users are complaining of a “squishy” or unresponsive trackpad button. Some of the Apple Macbooks have a very crispy and responsive feel when you click down the button on the trackpad, however some Apple Macbook owners are unfortunate to be stuck with a button that doesn’t press down quite right. A recent visit to the Apple Genius Bar proved to be a completely unhelpful. After waiting 15 minutes past the time my appointment was scheduled for, an Apple “Genius” looked at my issue.

After I explained the issue to the Apple “Genius”, he proceeded to rather vigorously push down on my Macbook’s trackpad button repeatedly. After performing this 10 seconds test, it was his professional decision that there was nothing wrong with my Macbook. He asked me to show him how it was not working. I tried to explain to him that it felt different, and that it didn’t “click” quite like the rest of the MacBooks I had played with. Once again, he starts to push down on the button repeatedly, and finally tells me that it feels just right to him, just like the rest of the MacBooks. This was my only experience with the Apple Genius Bar. I felt like it was a complete waste of time, as the “Genius” didn’t bother to try to understand my problem. I felt very rushed, and the whole experience was very unprofessional and disappointing.

Now, on to the custom solution to this annoying problem. Screw you Apple, we figured it out ourselves!
Someone on the Apple discussion forums posted a solution. Place a piece of paper underneath the battery cover, where the trackpad button is. After testing this solution out with various lengths and widths of paper, I believe we have found the perfect solution.